Privacy Policy

Effective Date: 14 August 2025

Mafifi Business Solutions & Suppliers (“we”, “our”, “us”) is committed to protecting the privacy of our customers, suppliers, and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

• Full name and contact details (phone number, email address, physical address)
• Business information if applicable (company name, VAT number)
• Payment and billing details
• Website usage data (IP address, browser type, pages visited)

2. How We Use Your Information

• To process and deliver orders
• To respond to enquiries and provide customer support
• To send updates, promotions, and product information (if opted in)
• To improve our website and services
• To comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your details with trusted service providers for purposes such as payment processing, delivery services, and IT support—only where necessary and in line with POPIA requirements.

4. Data Security

We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or damage.

5. Your Rights

Under POPIA, you have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw consent for processing your personal information
• Object to the processing of your data

6. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, although this may affect site functionality.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Mafifi Business Solutions & Suppliers
Phone: +27 79 000 0000
Email: info@mafifibusinesssolutions.co.za